International Customers?

Find Citibank information for the countries we serve.

Investments

Phone Numbers

  • Citi Personal Wealth Management Service

    1-800-846-5200

    Support for existing customers with Investment Accounts



    TTY: 1-800-945-0258
  • New Investment Accounts (Including Retirement Plans)

    1-877-357-3399
    TTY: 1-800-945-0258
  • Citi Personal Investments International Service

    1-877-836-9141

    Support for existing International Personal Banking, Global Executive Banking, and Citigold International customers.


    1-210-677-0065
    (Speak with Technical Support — Translation Services Available)
    TTY: 1-800-945-0258
  • Private Bank Customers

    1-800-645-4100
    1-888-575-3135
    Local Investment Support Numbers (by Country)
    TTY: 1-800-788-6775
  • Citi International Financial Services

    1-787-756-4998

Mailing Addresses

Citi Personal Wealth Management

  • Write Us:

    If you have a concern about your Citi Personal Wealth Management investments including annuities and insurance, you may contact Citi Personal Wealth Management, in writing, at the following address:

    Citi Personal Wealth Management
    111 Wall Street
    New York, NY 10043
    Attention: Service Center

    Please include your account number. In addition, any issues or concerns you may have about an insurance policy or an annuity may be directed to your insurer or the state insurance department in the state in which you reside.

Citi International Financial Services

  • Write Us:

    If you have an inquiry or complaint concerning your Citi International Financial Services account, you may contact us in writing at:

Mailing Addresses

Citi International Financial Services
P.O. Box 70263
San Juan, PR 00936-8263

Be sure to include your account number.
Note: Contact your Investment Contract provider directly for any questions regarding your Investment Contract products.

INVESTMENTS AND INVESTMENT CONTRACTS: NOT FDIC INSURED • NOT A BANK DEPOSIT • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NO BANK GUARANTEE • MAY LOSE VALUE

Investment products and services are made available through Citi International Financial Services, LLC (CIFS), member FINRA/SIPC, a broker-dealer registered with the Securities and Exchange Commission, that offers brokerage products and services to Non-US residents/citizens. Accounts are carried by Pershing LLC, member FINRA/NYSE/SIPC.

CIFS and Citibank, N.A. are affiliated companies under the common control of Citigroup, Inc.

Sign On to help us serve you better

Visit a Branch

Find the Citi location closest to you.

Or