International Customers?

Find Citibank information for the countries we serve.

Banking & Personal Loans

Phone Numbers

  • Online Banking and Citi® Financial Tools Support

    1-800-374-9700
    TTY: 1-800-788-0002
  • Bank Account Information

    1-888-248-4226
    TTY: 1-800-945-0258
  • Bill Payments

    1-800-374-9700 (option #2)
    TTY: 1-800-788-0002
  • Citi MobileSM and Citi® Text Banking Support

    1-888-214-0036
  • Checking, Savings and CD Application Status

    1-800-745-1534, (option 1)
  • Bank en Español

    1-800-374-9700
    TTY: 1-800-788-0002
  • Home Equity Lines and Loans

    1-800-685-0935
    TTY: 1-800-788-0002
  • Citibank Retirement Planning Products (IRAs, Rollover IRAs, CESA, and Keogh)

    1-800-695-5911
    TTY: 1-800-788-6775
  • Citigold

    1-888-248-4465
    (1-888-CITIGOLD)
    TTY: 1-800-788-6775
  • Citigold Outside the U.S., Canada, Puerto Rico

    1-210-677-0065
    (call collect)
  • Citi Private Bank
    Account Inquiries

    1-800-870-1073
  • Global Executive Banking

    1-813-604-3290
    1-866-213-0890
    (toll free within the U.S.)

Note: TTY/TDD phone services for the hearing impaired.

Mailing Addresses

  • Write Us:

    Citibank Client Services

    Citi Inquiries: 100 Citibank Drive, San Antonio, TX 78245


Click View More to see other addresses (including where to send check deposits)

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