Manage Your Citi Simplicity® Credit Card Account & Services
  • Your Credit Card Account

    Sign on, manage, relax with Simplicity.

    It's easy. Just sign up and sign on to You can see your balance and recent transactions, view a statement or request a year-end summary of your spending. You may even request a credit line increase or perform a balance transfer online in minutes.

  • Flexible Billing Date

    If your originally scheduled payment due date is inconvenient for you, we'll change it to the beginning, middle or end of the month — giving you greater control over when you pay your bills.

  • Choose Your Payment Method

    Choose your payment method to pay your bill in the way that's most convenient for you — by mail, by phone or with automatic monthly payments. You can even pay your bill online with our no–fee Online Bill Payment service and get same–day crediting for payments received by midnight ET.

  • Download recent and older

    Immediately download your 12 most recent statements in PDF format and your 6 most recent are available in other formats too. Request statements older than 12 months, whenever you need them. It may take 24 to 48 hours for you to receive them.

  • Citi® Identity Theft Solutions

    We're here to assist you in the event that you become a victim of identity theft or if your identity becomes compromised. You'll have free access to specialists who will work with you to help rectify the situation.

  • The Lost Wallet® Service

    If your Citi Simplicity® Card is lost or stolen, we'll issue a new card, usually within 24 hours. We'll also provide you with emergency cash (subject to your available line of credit and cash advance limit) and information to help you replace important documents.
    Fraud Early Warning
    This early warning service will alert you if unusual activity on your account is noticed1.