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    • World Wallet® Foreign Currency
      Exchange Services.

      From Pounds to Pesos...delivered.

      You've got enough to take care of before a big trip. With World Wallet®, get next business day delivery of foreign currencies to your home, office or nearest branch.

      What it Costs
      Free delivery to any branch or $5 for home delivery (waived for CitiGold® clients).
    • Right for you if:

      • You need foreign currency for a trip
      • You don't have time to make it into a branch
      • You'd like your currency delivered to your home or office
    Sign On To Your Accounts
    To order, visit your nearest Citibank branch or call 1-800-756-7050, option #2

    What You Get

    This service conveniently delivers foreign currency to you at your home, office or nearest Citibank branch. Just call 1-800-756-7050 (TTY: 800-788-0002).

    You also have:

    • Worldwide access to your money at thousands of ATMs in over 40 countries, including the European Union

      Members of the European Union

      The following 27 countries are members of the European Union (EU):

      • Austria
      • Belgium
      • Bulgaria
      • Cyprus
      • Czech Republic
      • Denmark
      • Estonia
      • Finland
      • France
      • Germany
      • Greece
      • Hungary
      • Ireland
      • Italy
      • Latvia
      • Lithuania
      • Luxembourg
      • Malta
      • Netherlands
      • Poland
      • Portugal
      • Romania
      • Slovakia
      • Slovenia
      • Spain
      • Sweden
      • United Kingdom
    • The convenience of an international toll-free number—1-210-677-0065—providing access to your accounts and our services 24/7, from any time zone
    • A 24-hour currency Exchange Rate Hotline you can call anytime: 1-800-756-7050, press option #1

    How It Works


    • Just call 1-800-756-7050 by 3 p.m. ET (or 4 p.m. ET for California, Nevada, Illinois and Texas orders) and you'll get next business day delivery2 of more than 50 foreign currencies

      Available Foreign Currencies

      Citibank's World Wallet® foreign exchange service offers you the convenience of ordering more than 50 foreign currencies, including:

      Country Currency
      Australia Australian Dollar
      Austria Euro
      Belgium Euro
      Canada Canadian Dollar
      Cyprus Euro
      Denmark Danish Kroner
      England Sterling Pound
      Finland Euro
      France Euro
      Germany Euro
      Greece Euro
      Hong Kong Hong Kong Dollar
      Ireland Euro
      Israel New Sheqel*
      Italy Euro
      Japan Japanese Yen
      Luxembourg Euro
      Malta Euro
      Mexico Mexican Peso
      Netherlands Euro
      New Zealand New Zealand Dollar
      Northern Ireland North Ireland pound*
      Norway Norwegian Kroner
      Portugal Euro
      Scotland Scotland Pound*
      Singapore Singapore Dollar
      Slovenia Euro
      Spain Euro
      Sweden Swedish Kroner
      Switzerland Swiss Franc

      *Contact 1-800-756-7050 for currency availability.

      . Your order will be debited from your Citibank checking, savings or money market account—unfortunately no cash orders are accepted.
    • Returning with unused foreign banknotes? Simply exchange them for U.S. dollars at a competitive rate at any Citibank branch ($5; free if you exchange over $1,000).

    What it costs:

    • Delivery is free to a Citibank branch
    • Delivery to your home or office is $5 (waived for CitiGold® clients)
    • Currency conversions are done at competitive currency exchange rates

    Still Have Questions?


    • World Wallet® orders: 1-800-756-7050, option #2
    • 24-hour Exchange Rate Hotline: 1-800-756-7050, option #1
    • Toll-free International Line: 1-210-677-0065
    • Text Telephone (TTY): 1-800-788-0002

    Works With These Products


    Or, call us at 1-800-374-9500 (TTY 1-800-788-0002) to open an account or learn more.

      World Wallet® services are provided by Citibank, N.A. World Wallet is a registered service mark of Citigroup, Inc.

    1. Ordering limits apply. The exchange rate for a purchase or redemption of foreign currency includes a commission to Citibank for the conversion service.
    2. Additional time may be required when ordering currencies from other countries, as availability may be limited.