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    • Citi Alerting Service.

      Your account info—to go.

      Just because you're out doesn't mean you have to be out-of-touch with your accounts. Get free1 updates about your savings, checking and credit card accounts by text or email.

      What it Costs
    • Right for you if:

      • You need to stay on top of your accounts
      • You lead an on-the-go lifestyle
      • You want the convenience of free alerts
    Sign on and Set Up Alerts

    What You Get

    Account alerts deliver free updates about your checking, savings and linked credit card accounts to your email address, text-enabled mobile device or both. You can get:

    • Balance Alerts

      Balance Alerts

      Balance alerts can be delivered daily or weekly for your checking and savings accounts and daily, weekly or monthly for your credit card accounts. They reflect the balance at the close of the previous business day. Your first alert should arrive within two days after you set it up.

    • Low Balance Alerts

      Low Balance Alerts

      They're delivered whenever the balance in a particular checking or savings account falls below an amount that you specify.

    • Deposit Notices

      Deposit Notices

      You can either request an alert for all deposits made to a specific account, or only deposits above an amount that you specify when you set up your alerts.

    • Bill Payment Alerts

      Bill Payment Alerts

      Our wide range of online bill payment alerts notify you via cell phone or e-mail about these events:

      • Payments that cleared on the prior business day
      • Payments that have not cleared in 15 calendar days
      • Problems due to insufficient funds — we try to make the payment 3 times, giving you time to add funds to checking
      • Payments that have been set up or changed
      • 2 days before a schedule payment is made
    • eBill Alerts

      eBill Alerts

      You can set up eBill alerts on Citibank® Online to notify you when:

      • An eBill payment is upcoming
      • An eBill is past due
      • An eBill payment is greater than an amount you specify
    • Check Alerts

      Check Alerts

      These notify you of all checks presented for payment on the prior business day. You can also track:

      • Whether a specific check number (from your checking or insured money market account) is presented for payment
      • If a specific check is not presented during the 15-calendar-day period after you set up the alert
    • Credit Card Alerts2

      Credit Card Alerts2

      Keep track of the activity on your linked Citi credit cards with the following alerts:

      • Balance notifications tell you your current balance, when your balance is approaching the credit limit and when your balance exceeds a certain amount
      • Payment notifications let you know when a payment is due, received or past due
      • Statement notifications inform you when your statement is available online
      • Over credit limit notifications inform you when your balance is equal to or above your total credit limit
    • CD Maturity Alerts

      CD Alerts

      Alerts are sent 10 calendar days before your CD matures.

      CDs renew for the same term automatically unless you instruct us to do otherwise; you have a 7-day grace period to provide us with your instructions. You can do so online—just sign on, go to the Service Center, and send us a message—or you can do so by phone or at a Citibank branch.

    How It Works

    You can even have alerts sent to up to two email addresses and two mobile phone numbers. Plus, it's easy to manage your alert preferences at Citibank® Online.2 Go ahead and review alerts sent to you in the last 30 days by viewing your Alerts History, or temporarily suspend all alerts while you're away.

    Sign on and Set Up Alerts
    Or, call us at 1-800-374-9500 (TTY 1-800-788-0002) to open an account or learn more.
    1. Citibank does not charge you a fee for using the Citi Alerting Service. However, your wireless carrier may charge you for receiving the text messages you receive from us related to this service.
    2. Be sure to read the Citi Alerting Service Terms and Conditions before proceeding.

      Terms and conditions of accounts, products, programs and services are subject to change.

      Citibank, N.A. Member FDIC.