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    Account Monitoring

    Make account check-ins a habit.

    Nobody knows your accounts better than you. That's why monitoring your account activity is one of the best ways to help protect yourself against fraud.

    Account Monitoring

    How to monitor your accounts

    • Review your account information — Sign on at least once a week and review your account information. If you notice any changes to your account that you didn't make, contact us immediately at 1-800-374-9700.
    • Reassess who has account access — Regularly review who has access to your account to ensure any authorized users are current. This is especially important for business accounts.
    • Look over your transactions — Review your bank and credit card unbilled transactions regularly to make sure these only reflect transactions you have made. If you spot a problem, call us immediately at 1-800-374-9700.
    • Set up Account Alerts — Get alerts delivered to your cell phone or e-mail address so you can stay updated on your account activity. Set up account alerts
    • Check your credit report regularly — Make sure all the accounts listed are ones you've created, so you can minimize the damage to your credit score. For a copy of your credit report, contact one of the three major credit reporting agencies.

    Did you know...


    Credit Reporting Agencies

    • Equifax: 1-800-685-1111
    • Experian: 1-888-397-3742
    • TransUnion: 1-800-916-8800

    Deposit accounts are as follows:

    • Checking Accounts
    • Certificates of Deposit (CD)
    • Savings Accounts
    • Money Market Accounts

    Think you're a victim of identity theft?
    1-800-627-3999
    (NY metro area)
    1-800-274-6660
    (other areas)

    Report a lost or stolen credit card.
    1-800-950-5114

    Report suspicious e-mails or phishing.
    1-888-285-9696
    spoof@citicorp.com