What You Get
Deposit accounts are as follows:
- Certificates of Deposit (CD)
- Money Market Accounts
- Market Rate Account*
- Passbook Savings*
* Not offered through Citi Online but may be available at Citibank Financial Centers.
- Free automatic coverage. Online & Mobile Fraud Protection comes with absolutely no hidden fees, premiums or deductibles. And coverage is automatic—you don't even need to sign up.
- Financial protection. You're covered for the full amount of the loss for which you'd be responsible for under Federal Banking Regulations, PLUS the loss of any interest, overdraft charges and returned check fees that you may incur.1
How It Works
If you think someone has withdrawn or transferred money without your permission from your deposit account on Citi Online, Citi MobileSM or Citibank for iPad®, or that your User ID or Password have been lost or stolen:
- You must contact Citibank immediately:
- Online Support: 1-800-374-97002
- Mobile and Tablet Support: 1-888-214-00362
- We are usually able to investigate claims within 10 business days3