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    • CitiPhone banking®

      One number, countless uses.

      Your accounts are always as close as your phone with free1 CitiPhone Banking®. Call anytime to make transfers, pay bills, get your balances and much, much more.

      What it Costs
    • Right for you if:

      • You can't get online or to a branch2
      • You want help making transactions
      • You prefer speaking with a live person
    Sign On and Enroll in Phone Banking

    What You Get

    CitiPhone Banking® lets you access the Citi® accounts linked to your Citibank® Banking Card. You can:

    • Pay bills
    • Make transfers between linked accounts
    • Make payments between linked accounts
    • Check account balances
    • Review account activity—including ATM withdrawals and earned interest
    • Find out which checks have been paid
    • Track specific checks by number
    • Reorder checkbooks
    • Request a stop payment on a check

    How It Works

    Just call the number on the back of your Citibank® Banking Card and enter one of the following:

    • Your Citibank Banking Card number
    • Your Social Security Number or Individual Taxpayer ID
    • Your account number

    Next, enter your Telephone Access Code. If you don't have one, stay on the line and Customer Service will help you set one up.
    Out of the country? Access CitiPhone Banking by calling the international toll-free number on the back of your Citibank® Banking Card.

    Or, call us at 1-800-374-9500 (TTY 1-800-788-0002) to open an account or learn more.

      The terms, conditions and fees for accounts, products, programs and services are subject to change.

    1. Regular account fees apply. In addition, there may be fees for services accessed via CitiPhone Banking®, such as checkbook reorders, and stop payment requests.
    2. CitiPhone Automated Banking will not permit you to transfer funds if you provide an incorrect access code, attempt to transfer an amount greater than the available balance in the source account, or if the transfer exceeds the number allowed for a particular account.