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    Banking Services

    Citibank's Small Business Resource Center

    Tools, tips and advice to help you manage and grow your business.

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    Office Design that Boosts the Bottom Line

    Budget-friendly ideas that spruce up your office environment—and help employees work smarter

    Categories: Management & Operations

    Will Your Business Help Fund Your Retirement?

    It's never too early to make plans for a comfortable retirement.

    Categories: Finance

    How to Get Through to "Too Busy" Prospects

    All of your potential buyers have too much on their plate these days. Here's how to get them to see you anyway.

    Categories: Marketing & Sales

    From Strategic Plan to Success

    4 ways to keep your team moving toward the goals you've set

    Categories: Business Planning

    Create Irresistible Email Campaigns

    As email marketing continues to evolve, smart businesses adjust their efforts for maximum impact.

    Categories: Marketing & Sales

    Why You Need a Board of Advisors

    The benefits will show up in the bottom line

    Categories: Business Planning

    How to Impress a Potential Investor

    Pitching a great idea is just the beginning

    Categories: Business Planning

    3 Rules for Communicating with Remote Workers

    How to get the best work from your far-flung employees

    Categories: Management & Operations

    Best Practices for BYOD

    Bring-your-own-device programs save money and make employees happy. Here's how to make them secure, as well.

    Categories: Technology

    Smart Precautions for the Cloud

    Embrace the benefits, minimize the risk

    Categories: Technology

    The Business Disaster You Probably Didn't Plan For

    A localized problem can have more impact than a region-wide event.

    Categories: Management & Operations

    How to Cut Costs Strategically

    Save money, keep business growth on track

    Categories: Growth & Expansion

    4 Strategies for Persuasion

    Ways to build rapport and strengthen your sales pitch

    Categories: Marketing & Sales

    Keys to Managing Workplace Conflict

    Different kinds of conflicts at workplace and ideas to fix them

    Categories: Management & Operations

    Budgeting for the Coming Year

    Trends to watch out for next year for small business owners

    Categories: Finance

    How to Get Your Spouse to Love Your Business

    Tips for an entrepreneur to get the significant other to appreciate their business and lifestyle.

    Categories: Work–Life Balance

    Business videos that drive qualified leads

    Points to keep in mind while designing a video for your business

    Categories: Business Planning

    Citibank Small Business Seminar: The Business of Baseball Q&A with Red Sox COO Sam Kennedy

    Red Sox COO, Sam Kennedy provides Small Business owners with insight on building a team culture, incorporating employee and customer feedback and achieving results in a unique environment.

    Categories: Marketing & Sales

    Your Business Today: The Risk In How We Think About Risk

    Small Business Seminar featuring Jonathan Clements, Director of Financial Education, Citi Personal Wealth Management

    Categories: Finance

    How to Have More Energy Every Day

    Simple measures to help entrepreneurs stay healthy and energetic
    What's good for you is good for your business, too. A renowned physician explains.
    An interview with Michael Roizen, M.D.

    Categories: Work–Life Balance

    How to blend your work and life

    For entrepreneurs, work is personal–and the goal is not balance, but integration. A successful entrepreneur from TV's Shark Tank shares her tips
    By Lori Greiner

    Categories: Work–Life Balance

    How Regular Vacation is the Key to My Small Business

    I'd argue that entrepreneurs can't afford to not to go on regular vacations.

    Categories: Work–Life Balance

    Balancing Family and Your Business

    A strategic approach to having it all
    By Richelle Shaw

    Categories: Work–Life Balance

    Secrets of staying motivated
    By Wendy Kaufman

    How to nurture that fire in the belly, and spread the spark to your staff

    Categories: Work–Life Balance

    How to Unplug (but Stay Connected)

    Why it's better for you and your business for you to work less

    Categories: Work–Life Balance

    What's the right size business for you?

    7 questions to ask yourself when planning for growth

    Categories: Work–Life Balance

    Gearing Up for Growth? 5 Questions to Ask

    How to turn optimism and hard work into results
    By Dave Lavinsky

    Categories: Growth & Expansion

    Two Ways Outsourcing can Boost Your Business

    For a growing business, outsourcing is an essential management practice

    Categories: Growth & Expansion

    Global Trade Risk: Understand It, Then Manage It

    To turn export opportunities into sales – and to get paid in full for those sales – is the ultimate measure of success for the exporter. But, when conducting business transactions in foreign markets, there are many risks that can derail even the best laid plans.

    Categories: Growth & Expansion

    How to Leverage LinkedIn for Your Business

    New services are expanding the network's value for growing companies
    By Maria Semple

    Categories: Marketing & Sales

    The Bottom Line on Branding

    5 ways small businesses can make their brand sell, sell, sell
    By Ali Maadelat

    Categories: Marketing & Sales

    The New Rules of SEO

    Here's what search engines are looking for these days, and how to give it to them.
    By Gabriel Shaoolian

    Categories: Marketing & Sales

    Content Marketing Done Right

    The why, what and how of words that will drive traffic to your site.
    By Mardy Sitzer

    Categories: Marketing & Sales

    6 steps to more accurate sales forecasts
    By Jack Daly

    Help your salespeople create a reliable–and profitable–roadmap.

    Categories: Marketing & Sales

    Let's Get Tactical: Tips for Improving Your Marketing Plan

    Entrepreneurs frequently understand the importance of marketing, but may be at a loss as to how to get started. Here are some practical tips for making the most of your marketing dollars, your time, and your personal creativity.

    Categories: Marketing & Sales

    Life Events and Taxes: How Does a Starting or Running My Own Business Affect My Taxes

    Whether you're just starting up or have been in the game for years, if you own your own company, you'll need to think about the tax implications.

    Categories: Finance

    Ways to Incorporate Charitable Giving Into Your Small Business Budget

    Confession: I haven't built charitable giving into the budget of my small business, and I think I'm making a mistake.

    Categories: Finance

    5 Common Business Blunders Women Make

    If you own a business, the saying goes, you're in sales. Gaining new projects and clients is how you grow and sustain your enterprise. Unfortunately, according to Carolyn Herfurth, a sales expert and speaker who's coached entrepreneurs for 10 years, female entrepreneurs often undermine themselves with sneaky forms of sales sabotage.

    Categories: Marketing & Sales

    Do Men and Women Leverage Technology Differently in Business?

    Do men and women leverage technology differently in business? That was the question that Women & Co.'s fearless editor, Gabby Phillips, asked me to explore as part of our series on small business.

    Categories: Technology

    Entrepreneurs: Don't Forget Your Personal Finances

    You put in long hours and hard work to build your business – and it's easy to neglect your personal finances. But that could be a huge mistake. Consider five key issues:

    Categories: Finance

    Managing Your Business (and Your Life) in the Cloud

    We take our jobs everywhere these days. With laptops, we can file sales reports from home, conference from a hotel room, and (regrettably) update spreadsheets on vacation. What's becoming increasingly common, however, is that many of these tasks can be accomplished from your smart phone.

    Categories: Technology

    Promote Your Business: 6 Ways Technology Can Help

    For many business owners, using technology to promote their business is limited to creating – and often overinvesting in – a great-looking website. But digital promotion isn't just about having a website anymore.

    Categories: Technology

    How to get More Productivity from Mobile Workforce

    Learn how to leverage business information, anytime or anywhere
    By M. Danny Estrada

    Categories: Technology

    How to protect your data online

    Everyday password measures that can make all the difference
    By Michael Spadaro

    Categories: Technology

    How to Take Your Business to the Next Level

    Step away from the day-to-day to get a new perspective

    Categories: Business Planning

    Three Keys to a Successful Succession Plan

    How to get past the angst and make planning a positive experience
    By Jack Killion

    Categories: Business Planning

    A partnership agreement primer
    By Michael D. Steger

    It's tempting to skip this essential document in the early stages–but don't. Here's how to ensure a favorable future for you and your partners.

    Categories: Business Planning

    3 Inspiring (and Economical) Ideas for Innovation

    How to jump-start your staff's creativity and see productivity soar—without busting your budget.

    Categories: Business Planning

    Creating a Winning Business Plan

    A solid business plan can help you secure financing and win those crucial first customers.

    Categories: Business Planning

    Building a Business Model for Success

    A well-planned business model can help position your company for success in the marketplace.

    Categories: Business Planning

    Handing Over the Reins

    The survival of your business and the people who depend on it requires a well thought-out succession plan.

    Categories: Business Planning

    How to Succeed in an Uncertain Economy

    While the stalled economy can be unsettling, it doesn't have to spell bad news.

    Categories: Business Planning

    Get a Head Start on Your Annual Business Plan

    Just as your business will evolve over time, so too must your vision of its future.

    Categories: Business Planning

    Smooth operations: Take the rough edges off an acquisition

    A frequent buyer tells how to minimize growing pains.
    By Edward Solomon

    Categories: Finance

    Investing Outside of Your Business: Strategies for Entrepreneurs

    Entrepreneurs often have a strong emotional attachment to their primary investment -- their company. This emotional bond could expose them to a perilous investment consequence: under-diversification.

    Categories: Finance

    Use Your Financial Data to Make Decisions

    When it comes to making business decisions, information about financial data is power.
    By Norman H. Schulman

    Categories: Finance

    Financial Management Essentials

    It's important to understand the basics of financial management, which can determine the success of your company.

    Categories: Finance

    A Roadmap for Funding Your Business

    Successfully launching a new business takes a good deal of skill and hard work. It also requires meticulous planning.

    Categories: Finance

    Seven Ways to Keep Your Business Creditworthy

    Applying for a business loan? Ask yourself, "Could I get a business loan or business credit card if I wanted one today?"

    Categories: Finance

    A Sixty Second Course in Cash Management

    A look at the fundamentals of managing your cash flow and tips that can help you improve your company's cash management practices.

    Categories: Finance

    Streamline Your Collections Process

    Some tools and techniques that can help your business maintain a strong cash position.

    Categories: Finance

    Three Simple Financial Moves to Make Now

    Financial tactics that make good sense — whether you are running a household or a business.

    Categories: Finance

    Your Financial Review Checklist

    For even the smallest business, periodic financial reviews are a fact of life. Defuse potential issues before they start.

    Categories: Finance

    Find Your Perfect Hire

    How to leverage social media for smart recruiting

    Categories: Management & Operations

    Contractor or Employee?

    Why proper classification is more important than ever
    An interview with Joel J. Greenwald, Esq.

    Categories: Management & Operations

    An Alternative to Letting Someone Go

    Try a new approach to getting the performance you need

    Categories: Management & Operations

    Five Interview Questions that Reveal Top Talent

    Avoid the predictable to get to the essential
    By Jennifer Scott

    Categories: Management & Operations

    Help Your Intern Be an Asset

    Tips for creating an internship program that works for everybody

    Categories: Management & Operations

    Creating a company culture that works
    By Mark Taylor

    Embrace your core values–and watch your bottom line soar.

    Categories: Management & Operations

    Keeping Your Staff Motivated: Six Strategies for Building Employee Loyalty

    To help business owners achieve goals related to the productivity and retention of key employees, this article outlines six strategies for keeping workers happy and motivated.

    Categories: Management & Operations

    Hire or Outsource? Weighing the Pros and Cons

    Should you hire new staff or outsource? There's no simple answer that applies to every small business.

    Categories: Management & Operations

    Basic Business Operations for the Entrepreneur

    Explore the fundamentals that are vital to every business — whether you are a start-up or an established operation.

    Categories: Management & Operations

    The People Factor: Fundamentals of Human Resources

    Human resources is more than just recruiting, hiring, retaining, and terminating employees.

    Categories: Management & Operations

    A Numbers Game: Finding the Right Accountant

    Keep these considerations in mind to select the best accountant for your business.

    Categories: Management & Operations

    Building a Sustainable Business

    Suggestions on how to build a bankable business with real staying power.

    Categories: Management & Operations

    Finding the Right Staff

    Making the right hiring decisions is critical in keeping your hiring costs low and maintaining positive employee morale.

    Categories: Management & Operations

    Enhancing the Customer Experience

    No matter what business you are in, keeping and growing your existing customers is critical to maintaining a thriving business.

    Categories: Management & Operations

    How to Build an International Business

    An entrepreneurial expert explains how small businesses can go global–and why they should

    Categories: Growth & Expansion

    Three ways to find clients abroad (two are wrong)

    How to build a solid international business, brick by brick

    Categories: Growth & Expansion

    What Is Your CQ — and Why Is It Important?

    There is a large and growing body of research that suggests that an individual's ability to be successful in a variety of foreign contexts can be attributed to his or her cultural intelligence quotient, or CQ

    Categories: Growth & Expansion

    Expanding Your Horizons through Exporting

    Exporting your products can be an excellent way to develop new sources of revenues and profits.

    Categories: Growth & Expansion

    Building Global Partnerships

    Alliances are an efficient way for small businesses to leverage growth without taking on undue risk and expense.

    Categories: Growth & Expansion

    5 Marketing Missteps—And How to Avoid Them

    Success can lie in the way you tell your story.

    Categories: Marketing & Sales

    The simple secret to better sales

    It's all in how you have the conversation.

    Categories: Marketing & Sales

    3 Steps for Managing Employees and Social Media

    Your employees are on social media multiple times every day. Here's how to make that work best for your business.

    Categories: Management & Operations

    Build Your Sales

    It's a good practice to take time to think of creative ways to maintain — and increase — your sales revenues

    Categories: Marketing & Sales

    The Art of Marketing Your Business

    You can offer the best product or service, and the very best value. But if no one knows about it, your business can't succeed.

    Categories: Marketing & Sales

    Helpful Insights for Doing Business Online

    Doing business online doesn't have to be a major expenditure.

    Categories: Marketing & Sales

    Helpful Tips for Doing Email Marketing

    Email has become one of the most cost-effective ways for businesses to reach prospects and customers.

    Categories: Marketing & Sales

    YouTube: Engaging Social Media You Can Use Today.

    YouTube video has become a tool that nearly any small business can use to enhance marketing efforts.

    Categories: Marketing & Sales

    Give Your Business a Voice – On Twitter.

    Twitter is more than a place to follow people: It can be an extremely effective tool for your business.

    Categories: Marketing & Sales

    Uncover New Customers With Location-Based Marketing.

    Location-based mobile marketing (LBM) sources deliver automatic text messages to consumers when they are near your store.

    Categories: Marketing & Sales

    How to deal with information overload

    An entrepreneur shares his successful strategies for managing a deluge of data

    Categories: Technology

    Cloud Computing: What It Is, How It Could Help Your Business

    Cloud Computing presents many benefits, and a thoughtful approach may help you make the most of them.

    Categories: Technology

    Information Technology: The Great Equalizer in the Business of Going Global

    Today, technology makes it possible for small companies to penetrate global markets very quickly and at very low cost.

    Categories: Technology



    The articles provided through Citibank's Small Business Resource Center are intended to provide general information and views for your consideration and are not intended to provide legal, tax, or investment advice. Any tax-related statements are not intended to be, and should not be, used or relied upon by any taxpayer for the purpose of avoiding tax penalties or for tax planning purposes, or as legal advice for any particular situation by any particular person or business. Each taxpayer should seek advice based on the taxpayer's particular circumstances from an independent tax advisor and/or attorney. Similarly, articles that summarize laws or regulations that affect businesses are not intended to provide specific legal advice upon which any particular business should rely. Each business owner should seek the advice of qualified legal and tax advisors to ensure that his or her business is conducted in accordance with all applicable legal requirements.

    Citibank makes no warranties as to the accuracy or completeness of the content of any article and does not endorse any non-Citibank business, product or service described. Information and suggestions regarding business risk management and safeguards do not necessarily represent Citibank's business practices or experience.

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