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    Customer service

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    (TTY: 1-800-788-0002)

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    You must be:
    A U.S. citizen or resident alien, and 18 years or older

    You must have:
    A U.S. address, a social security number, and a driver's license or state issued ID

    To switch to Citibank...

    The Citibank Switch Kit has everything you need to move your accounts to Citibank.

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    • Open a Citibank Account Online

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    Need customer service? Call us toll-free at 1-800-374-9700 (TTY 1-800-788-0002)
    To open an account or learn more, call 1-800-374-9500 (TTY 1-800-788-0002).

    IMPORTANT INFORMATION ABOUT OPENING A NEW ACCOUNT AT CITIGROUP
    To help the United States Government fight terrorism and money laundering, Federal law requires us to obtain, verify, and record information that identifies each person that opens an account. What this means for you: when you open an account, we will ask for your name, a street address, date of birth, and an identification number, such as a Social Security number, that Federal law requires us to obtain. We may also ask to see your driver's license or other identifying documents that will allow us to identify you. We appreciate your cooperation.

    • Terms, conditions and fees for accounts, products, programs and services are subject to change.
    1. Annual Percentage Yield (APY) is accurate as of 04/17/2014 and applies only to accounts opened through this Web site or by calling 1-800-374-9500. Rates are subject to change without notice and the rates on accounts other than a certificate of deposit (CD) may vary after the account is opened. A penalty will be applied for early withdrawal of principal from a CD. Click product name for details. Deposit products are offered by Citibank, N.A., Member FDIC.

      Citibank deposit accounts and Citi credit cards are provided by Citibank, N.A. Member FDIC.

      Personal loans, Home Equity Loans and lines of credit as well as First Mortgages are offered by Citibank, N.A., an Equal Housing Lender.